• Building and maintaining profitable relationships with key customers.


• Overseeing the relationship with customers handled by your team.


• Resolving customer complaints quickly and efficiently.


• Keeping customers updated on the latest products in order to increase sales.


• Reporting in daily, weekly, and monthly base to manager


• Expanding the customer base by upselling and cross-selling.


• Understanding key customer individual needs and addressing these.


• Conducting business reviews using CRM programs.


• Knowing your competition and strategizing accordingly.