Main Job Purpose:
A Receptionist's duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. In addition, they maintain calendars for appointments and forwarding incoming phone calls and provide excellent customer service.
Duties & responsibilities:
ü Greet and welcome guests as soon as they arrive at the company.
ü Direct visitors to the appropriate person.
ü Answering phones in a professional manner, and routing calls as necessary.
ü Ensure reception area is always tidy and presentable.
ü Provide basic and accurate information in-person and via phone/email
ü Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
ü Supports continuity among work teams by documenting and communicating actions.
ü Prepare correspondence, reports, and other documents as needed.
ü Ability to handle confidential information in a discreet and professional manner.
ü maintain visitor register and keep it update.
ü Excellent written and verbal communication skills.
ü Excellent interpersonal skills
ü attention to detail
ü Patience and listening skills
ü Good time management skills.
ü Proficient in Microsoft Office.
ü Customer Focus
University/college degree is an asset
Prior experience as a receptionist or in a related field.
Proficient in Microsoft Office, with aptitude to learn new software and systems.