• Follow up on, collect, and allocate payments


• Carry out billing, collection and reporting activities according to specific deadlines


• Perform account reconciliations


• Monitor customer account details for non-payments, delayed payments, and other irregularities.


• Research and resolve payment discrepancies.


• Review AR aging to ensure compliance


• Maintain accounts receivable, customer files and records


• follow established procedures for processing receipts, cash, etc


• Process credit c payments.


• Prepare bank deposits.


• Investigate and resolve customer queries.


• Develop a recovery system and initiate collection efforts


• Communicate with customers via phone, email, mail, or personally


• Assist with month-end closing


• Collect data and prepare monthly metrics


• Posting sales invoices in the system.


• Follow up outstanding balances.


• Updating client accounts based on payment or contact information


• Recording and tracking payments in the system.


• Make sure that all payments are properly posted.

Skills & Knowledge:

•          Active Listening

•          Critical Thinking

•          Judgment and Decision Making.

•          Monitoring.

•          Time Management