Job Details
Xceed For Advanced Business Co. LTD
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Key Account Manager

Xceed For Advanced Business Co. LTD
Accounting/Finance/Audit / Arts/Design/
2 weeks   ago
Experience One Year - 3 years
Salary Range not mentioned
Location Sudan/khartoum
Industry     - Automotive/machinery & equipment
    - Building materials production
Job role     - Accounting/Finance/Audit
    - Arts/Design/
Speciality     - architecture
    - Business/Management/accounting
Career Level experienced(non-manager)
Vacancies not mentioned
Education level bachelor's degree
Job Status Full time
Job Type Employee
Gender all

Job Description / Responisbilties


Job Description:      
Developing a solid and trusting relationship between major key clients and company  
Resolving key client issues and complaints    
Developing a complete understanding of key account needs   
Having an in-depth knowledge of business products and value proposition  
Writing business proposals and plans    
Managing communications between key clients and internal teams   
Identifying and mapping business strengths and customer needs   
Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas.
Researching business opportunities and viable income streams   
Following industry trends locally and internationally    
Drafting and reviewing contracts     
Reporting on successes and areas needing improvements   
Provide monthly analytic performance reports    
Set strategic planning to improve client results    
Generate sales among client accounts, including upsetting and cross-selling  
Operates as the point of contact for assigned customers   
Develops and maintains long-term relationships with accounts   
Makes sure clients receive requested products and services in a timely fashion  
Communicates client needs and demands to employer company   
Forecasts and tracks client account metrics    
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identifies opportunities to grow business with existing clients   
Coordinate with staff members working on the same account to ensure consistent service 
Service multiple clients concurrently, often meeting deadlines   
Keep records of client transactions     
Negotiating contracts with client and establishing timeline of performance  
Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meeting all client needs and deliverables according to proposed timelines  
Analyzing client data to provide customer relationship management   
Expanding relationships and bringing in new clients    
Performs other duties as assigned.

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