Job Details
Appness Technology Co. Ltd
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Key Account Manager

Appness Technology Co. Ltd
6 days, 14 hours   ago
Experience 3 years - 5 years
Salary Range not mentioned
Location Sudan/Khartoum
Industry     - Information Technology/Software/technology
Job role     - Sales
Speciality     - Business/Management/accounting
    - Information technology/Software
    - Computer Science
Closes at Oct. 30, 2020
Career Level experienced(non-manager)
Vacancies 2 vacancies
Education level bachelor's degree
Job Status Full time
Job Type Employee
Gender all

Job Description / Responisbilties

Job brief

We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to achieve long-term success.


  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

  • Acquire a thorough understanding of key customer needs and requirements 

  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

  • Ensure the correct products and services are delivered to customers in a timely manner

  • Serve as the link of communication between key customers and internal teams

  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust

  • Play an integral part in generating new sales that will turn into long-lasting relationships 

  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

About Company

Appness Technology was stablished as a specialized company in Business Applications specially ERP systems in Sudan March 2015 , It has 3 working offices in Oman, Uganda and Sudan as the HQ.

Over the years, Appness has successfully expanded itself with project in almost 10 countries including Saudi Arabia, UAE, Ethiopia, Iraq, Thailand, Bahrain, Qatar, France, and Uganda.