IT Specialist responsibilities
- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
- Manage daily operations of the IT department
- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
- Coordinate the needs of in-house IT experts and remote employees, vendors and contractors.
- Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
- Assist with the installation of new hardware and software and help train employees on its use.
- Manage and oversee departmental quotas.
- Offer suggestions for possible upgrades and changes within the IT department.