IT Support

Automotive Company

Posted at : May 2, 2019

Years of Experience :
2 years
Career Level :
Job Status :
Full time
Salary Range :
not mentioned
Vacancies :
not mentioned
Job Type :
Location :
Education level :
bachelor's degree
Gender :
Industry :

     - Automotive/machinery & equipment

Job role :

     - Information Technology/Software

Speciality :

     - Information technology/Software

     - Computer Science

     - Engineering-Electrical/Electronics/Telecommunication

Job Description :

A.      Excellent verbal and written communication skills and experience writing documentation in English & Arabic


B.      Candidate should be ready to work overtime daily basis


C.      Technical Requirements


                                                               i.      Troubleshoot and resolve incidents related to Windows hardware and software, as well as network connectivity, VoIP systems, and conference room equipment


                                                             ii.      Deploy, configure, and support Windows PCs


                                                           iii.      Follow defined processes to resolve incidents and fulfill requests


                                                           iv.      Support device and network security by maintaining endpoint protection and device management applications


                                                             v.      Assist with managing user accounts on company systems


                                                           vi.      Support and maintain phones, printers, monitors, and other IT assets


                                                          vii.      Manage software licenses


                                                        viii.      Handle IT onboarding for new hires


                                                            ix.      Minimum 2 years of experience in an IT Support role


                                                             x.      Professional experience troubleshooting Windows desktop environments


                                                            xi.      Hands-on experience with the installation, configuration, and use of a wide range of software and hardware in a networked environment


                                                          xii.      Strong knowledge of Networking


                                                        xiii.      Familiarity with the command line


                                                        xiv.      Experience with ticketing systems


                                                          xv.      Willingness to improve existing processes and develop new ones


                                                        xvi.      Able to demonstrate excellent user satisfaction with an established track record of supporting IT helpdesk customers in a high-performing, reliable manner

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